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Custom-made props take time to make
- Military / PO Box Address can not be sent.
- Shipping may cause slight deformation, which can be easily fixed and is not a quality issue.
Incorrect address or blank email may cause delivery failure. No compensation for such cases.
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dayshoursminssecsSpidey Suit Delivery Time: 60-90 days
Mask Order Processing: 15 days on average before shipping.
Suit Order Processing: 45-60 days
Estimated Delivery (shipping period):
Masks: 15-20 days
Suit: 15 days
Delivery times may vary by country/region and can be affected by holidays or unforeseen circumstances.
Returns & Exchanges: Not accepted.
Quality Issues/Damage/Loss: Please contact us within 48 hours of delivery. Claims submitted after this time cannot be compensated.
The image below illustrates how to measure head circumference. Please contact us if your head circumference exceeds 65cm.
K
I’ve had the mask for a few weeks now and I took the eyes off to dust and clean the lenses. I accidentally dropped the eyes and all the magnets came off. Great quality of mask, but that should not have happened. I superglued the ones that came off the first time, but now more came off from just being magnetized to the mask.
W
Everything is perfect except the shell was loose when it arrived.
M
Amazing quality on the mask fits perfectly and feels good to wear
A
YOU NEVER GAVE ME NY MASK
L
I love how realistic it looks. I was skeptical at first but as soon as I open the box and saw the mask, my jaw dropped. It made the kid inside this 29 year old jump with joy. The gloves are amazing quality too!